Position Title: Receptionist
Location: 24/1 Shaan Tower, Chamelibag, Dhaka 1217
Employment Status: Full-Time
Workplace: On-site
Gender: Both Female and Male can apply
Job Context:
SUOXI Hospital is looking for a well-presented, friendly, and efficient Receptionist to manage patient inquiries, appointment coordination, and front-desk operations. This position plays a vital role in delivering excellent customer service and creating a welcoming environment for all visitors and patients.
Key Responsibilities:
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Greet and assist patients and visitors with professionalism and care.
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Handle incoming phone calls, WhatsApp, and appointment booking systems.
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Manage patient registration and update digital records accurately.
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Schedule and confirm appointments and follow-ups.
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Maintain cleanliness and readiness of the reception desk and waiting area.
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Coordinate with doctors, nurses, and technicians to ensure timely service delivery.
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Provide information about hospital services, pricing, and directions.
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Handle complaints or escalate issues to the appropriate department.
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Maintain confidentiality of patient and company information at all times.
Educational Requirements:
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HSC or Bachelor’s degree in any discipline.
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Training in customer service or front desk management will be a plus.
Experience Requirements:
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1 to 3 years of experience in a similar front desk or customer support role.
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Prior experience in hospital/clinic/hotel reception is highly preferred.
Additional Requirements:
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Age: 20 to 35 years
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Excellent communication skills in Bangla and basic English
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Pleasant appearance and confident speaking ability
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Proficient in using computers, email, and appointment software
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Must be polite, patient-friendly, and able to multitask
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Willing to work in shifts, including weekends if needed
Compensation & Benefits:
- Competitive salary (Negotiable)
- Provident Fund
- Lunch Facilities
- Snaks
- Yearly Salary Review 2 Times
- 2 Festival Bonuses
- Health Benefit Package
Application Instructions:
Send your updated CV to:
[email protected]
Subject Line: Receptionist Application
Phone: +880 9613 100 300
WhatsApp: +880 1970 020080
Address: 24/1, SUOXI Hospital (Acupuncture), Shaan Tower, Chamelibag, Dhaka-1217
Website: www.suoxigroup.com